FAQs

  • How long does it take to set up?

    We aim to make the setup process seamless and stress-free for you. Here’s what to expect:

    Setup Time: It typically takes 45-60 minutes to set up the photo booth.

    Arrival Time: Our team arrives 1:30 – 2 hours before your event to ensure everything is ready. This time is included in your rental and won’t affect your event’s running time.

    Venue Coordination: Please confirm with your venue that they’re aware of our setup time and can accommodate us.

    By following these steps, we ensure everything is ready so you and your guests can enjoy the event without interruptions!

  • How much space is needed?

    To ensure a smooth setup, here are the space requirements:

    Placement: The photo booth should be placed 7-8 feet away from the backdrop.

    Minimum Space: We recommend a 12 ft x 10 ft area for the photo booth, props, printer, and décor, depending on your selection.

    Power Supply: The booth must be near a power outlet.

    Power Cable Extension: We can extend up to 20 feet from the outlet using 3-pronged 14-gauge power cables.

    Let us know if you have specific venue constraints, and we’ll work with you to find a solution.

  • Do you travel for events?

    Yes, we travel up to 200 miles from our office in Cumming, GA.

    Within 30 miles round trip: No travel fee.

    Beyond 30 miles one way, up to 200 miles: $1.98 per mile, round trip, past the 30-mile radius.

    Over 100 miles: Additional expenses may apply (e.g., airline, hotel, car rental, and a $50 daily per diem).

    For events in large venues or communities (e.g., downtown areas, major event spaces), a $50 daily parking fee applies. Please notify us of any parking restrictions or clearance requirements.

  • Do you require a deposit?

    Yes, a 50% deposit is required to reserve the photo booth for your event. The remaining balance is due 7 days prior to the event. Deposits are non-refundable but can be applied to a future booking within 12 months.

  • Do you provide a photo booth attendant?

    Just on request and for an additional fee. Our attendants stay for the entire event to provide a seamless experience.

  • How much notice do you need for events?

    We recommend booking at least 30 days in advance to ensure availability. However, we’ll do our best to accommodate last-minute requests whenever possible.

  • What types of events do you provide your services for?

    We cater to a wide range of events, including:

    Weddings

    Birthday Parties

    Corporate Events

    School Functions

    Fundraisers

    Baby Showers

    Holiday Parties

    And more!

    Our packages are versatile and can be tailored to fit your event’s theme or color scheme.

  • What is your COVID-19 policy?

    Your safety is our priority. Here’s how we’re addressing COVID-19:

    Flexible Rescheduling: If you need to postpone, we’ll apply your payment to a new date within 12 months.

    Enhanced Sanitization: All props and equipment are disinfected before and during events.

    Limited Props: We’ve temporarily suspended absorbent or wearable props but encourage you to bring your own if desired.

    We’re committed to providing a safe and enjoyable experience for all our clients.

  • How do we reserve a Package for our event?

    To reserve one of our packages, simply:

    Fill out our online booking form.

    Contact us directly via phone or email.

    We’ll work with you to customize your package and ensure your event is a success!

  • Can we customize the Photo Booth?

    Absolutely! We can add logos, messages, captions, and color schemes. For corporate events, additional customization fees may apply.

  • Can we customize props or print layouts?

    Yes! Let us know your theme or ideas in advance, and we’ll customize props and print layouts to match your event.

  • Do you offer surge pricing during peak seasons or holidays?

    Yes, we may apply surge pricing during peak seasons or holidays due to high demand. However, we’ll always communicate any additional costs upfront to ensure transparency.

  • Do you accept major credit cards and debit cards?

    Yes, we accept Visa, Mastercard, American Express, Discover, and debit cards.